Website terms and conditions:

    • The use of our website is subject to the following terms and conditions. By using our website, you fully accept these terms and conditions. If you do not agree with any part of these terms and conditions, please refrain from using our website.
    • The content of the pages of the website is for your general information and use only. It is subject to change without notice.
    • The website contains material which is owned by or licensed to Audio Divine. This material includes, but is not limited to, the design, layout, appearance and graphics. Reproduction is prohibited other than the following: You are allowed to print or download website extracts only for personal and non-commercial use. You may share the content with individual third parties for their personal use, as long as you give credit to the website as the source. Any commercial exploitation or distribution of the content, as well as storing it in any other website or electronic retrieval system requires written permission from Audio Divine.
    • Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. All our intellectual property rights are reserved.
    • Audio Divine. does not guarantee the accuracy, performance, or suitability of the information and materials found or offered on the website. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors.
    • Audio Divine currently accepts VISA and Mastercard as payment. We DO NOT accept cash, bank transfers, cheques, gift cards or PayPal.
    • Currency Disclaimer: Please note that all payments are processed in Euros (EUR), regardless of the currency displayed on the website. The alternative currency shown is purely for reference purposes and may be subject to exchange rate fluctuations.
    • Payments are processed through Barion. The merchant does not have access to the credit card information. Barion Payment Zrt., the service provider, is an institution under the supervision of the Hungarian National Bank, with license number: H-EN-I-1064/2013.
    • The customer agrees to pay all applicable fees and charges (including any applicable taxes). All prices are unit prices.
    • As an online store customer, you have the right to withdraw from your purchase within 14 days of receiving the product. Please refer to our Customer Support, Complaints & Refund Policy (below) for detailed instructions on how to exercise your right of withdrawal.
    • For your convenience, we offer immediate product delivery upon completion of your purchase. There is no need to worry about shipping costs, as all our products are digitally delivered. Once your order is confirmed, you will receive an email with instructions on how to access and download your purchased products. This allows you to start enjoying your purchase right away, without any additional shipping fees or delays.
    • It shall be your own responsibility to ensure that any information or product available through the website meets your specific requirements, and Audio Divine shall not be liable for failure to meet these requirements.
    • We make every effort to keep the website available at all times. However, we cannot accept responsibility for any temporary unavailability of the website.
    • Audio Divine is not responsible for the content contained in other websites that may be linked to the website. The inclusion of such links does not indicate endorsement of the views expressed therein.
    • Your use of the website is governed by Hungarian national laws, and unauthorized use may result in prosecution.
    • If you have any complaints or need assistance, please contact our customer support team. We are committed to addressing your concerns promptly and providing a satisfactory resolution. Please refer to our Customer Support, Complaints & Refund Policy (below) for details.
    • This Terms & Conditions is available for download to all customers at the bottom of this page.

    End User License Agreement

    When you buy an Audio Divine product, you confirm that you have read and comprehended the Audio Divine End User License Agreement (EULA) and consent to follow its terms and conditions.

    • The contents (including The Sounds, MIDI files, Presets, etc.) of this sample pack are licensed, not sold to you by Audio Divine.
    • The Sounds remain the property of Audio Divine (ISOLATE Group Ltd). (Collectively, “Licensor”) and are licensed to you as the original end-user (“Licensee”), for use subject to the provisions below. All rights not expressly granted herein are reserved exclusively by Licensor.
    • The Licensee may use the contents in combination with other sounds in music productions (which include soundtracks of such as films, video productions, radio/TV programs or commercials, computer games and multimedia presentations, library music), public performances, and other reasonable musical purposes within musical compositions.
    • The Licensee may modify the contents and may use them for commercial purposes as part of a musical composition with other sounds.
    • A right to use the contents is granted only to the Licensee and is NOT transferable. You are not permitted to share the sample pack with others.
    • This license expressly forbids resale, relicensing or other distribution of the Sounds, either as they exist or any modification thereof. You cannot sell, loan, rent, lease, assign, upload to or download from any server, or transfer all or any of the enclosed sounds to another user, or for use in any competitive product.
    • The Licensee MAY NOT use the Sounds in isolation as sound effects or as loops (i.e. a sequence of musical events) or any competitive products that are sold or relicensed to multiple third parties. E.g. The licensee is not permitted to create another sample pack with any of the content from our products. Doing so will infringe copyright law!
    • Licensor will not be responsible if the sounds does not fit the particular purpose of the Licensee.
    • The license is non-exclusive and is granted for the full period of copyright protection for the contents. Opening or using our product constitutes your acceptance of these terms. All rights reserved.
      PLEASE NOTE: This is a general licence which covers all Audio Divine products – if in doubt or have any further questions, please do not hesitate to get in touch.

     

    Company Information

    Via Pomorina BG
    1111 Szofia
    Eliszaveta Bagrjana ulica 20
    BG207619509

     

    Customer Support, Complaints & Refund Policy

    • If you have any questions, concerns, or require assistance with your order, we are here to help. You can reach us via email at support@audiodivine.com. We strive to provide prompt and helpful assistance to ensure your satisfaction with our products and services. Please feel free to reach out to us with any inquiries, and we will be happy to assist you.
    • As an online store customer, you have the right to withdraw from your purchase within 14 days of receiving the product. To exercise this right, please contact us at the above email address.
    • We provide refunds or exchanges for defective products.
    • For non-defective products, we reserve the right to evaluate and consider refund requests on a case-by-case basis. However, please note that once a product has been downloaded, the general policy is that refunds cannot be granted.
    • If you have any complaints or concerns and is dissatisfied with the resolution provided by us, you have the option to contact the local consumer protection authority. We value our customers’ satisfaction, however, if further assistance is required, the consumer protection authority can provide guidance and support to ensure a fair resolution. https://fogyasztovedelem.kormany.hu/#/fogyasztovedelmi_hatosag
    • Your feedback is important to us, and we are committed to maintaining the highest standards of customer service.

     

    Terms and conditions of our promotions:

    • Each discount offer has an expiration date. It is valid only until the stated expiration date.
    • Coupons can only be redeemed once and are non-transferable. They cannot be combined with other offers or used in conjunction with any other discount or promotion.
    • Promotional offers are applicable only to eligible products or services as specified in the promotion itself or accompanying materials. Certain promotions may have restrictions on minimum purchase amounts or specific product categories.
    • Promotions may not be valid for certain products, services, or gift cards. Please refer to the promotion details for any exclusions or limitations.
    • Promotions are for personal use only and cannot be resold or used for commercial purposes without prior authorization from us.
    • We reserve the right to modify or cancel promotions at any time without prior notice. Changes or cancellations will not affect promotions that have already been redeemed before the modification or cancellation.
    • Any unauthorized use, reproduction, or tampering with promotions is strictly prohibited and may result in legal action.
    • We have the right to exercise discretion in the interpretation and application of these rules and may refuse or revoke promotion usage if any violation is suspected.